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Advice and understanding

You are always best placed to make decisions about your life. We want you to finish your call feeling you have options.

The Switchboard Promise

  • To talk things through.

    We don’t finish a call until you tell us.

  • Everything is confidential.

You can trust us.

  • We are you too.

All our volunteers self-define as LGBT+.


  • Switchboard Online Pride

    Switchboard, the LGBT+ Helpline, is taking Pride online for the weekend of 7-9 August. Join us for a series of free online events via YouTube and Zoom which celebrate and uplift our LGBT+ communities.

    Download Schedule
  • Emotional Wellbeing Support Pack

    We’ve put together a pack to help you feel supported, comforted and less alone during this uncertain time. We want to share some tips to help manage anxiety, suggestions on what to do when you’re feeling low, some grounding exercises and a wellness toolbox. It’s all personal and each of us are dealing with different feelings and circumstances – we hope you find something that works for you!

    And remember, if you need to talk, we’re here to listen.

  • Safe Space

    Safe Space is Switchboard’s new, UK-wide awareness campaign launched at Pride in London 2019. With recent figures showing a doubling of LGBT+ hate crime in just five years, this initiative will reach those affected by isolation, low representation and hate crime in towns and cities across the UK – and you can help us!

    Find out more