Man using phone

Advice and understanding

You are always best placed to make decisions about your life. We want you to finish your call feeling you have options.

  • Phone us

    0300 330 0630

    Open 10:00-22:00 every day

  • Message us

    Getting chat status...

  • Email us

    [email protected]

    Emails are typically replied to within 72 hours

The Switchboard Promise

  • To talk things through.

    We don’t finish a call until you tell us.

  • Everything is confidential.

You can trust us.

  • We are you too.

All our volunteers self-define as LGBT+.


  • Emotional Wellbeing Support Pack

    We’ve put together a pack to help you feel supported, comforted and less alone during this uncertain time. We want to share some tips to help manage anxiety, suggestions on what to do when you’re feeling low, some grounding exercises and a wellness toolbox. It’s all personal and each of us are dealing with different feelings and circumstances – we hope you find something that works for you!

    And remember, if you need to talk, we’re here to listen.

  • Safe Space

    Safe Space is Switchboard’s new, UK-wide awareness campaign launched at Pride in London 2019. With recent figures showing a doubling of LGBT+ hate crime in just five years, this initiative will reach those affected by isolation, low representation and hate crime in towns and cities across the UK – and you can help us!

    Find out more


Our amazing volunteers have been answering calls every day for over 45 years, providing a #safespace and calm words for #LGBTQ+ communities and beyond. Thank you for making our work possible!

The Switchboard Promise: We are you too. All our volunteers self-define as LGBT+ 🌈
For calm words when you need them most, contact us by phone, email or IM every day from 10am to 10pm ☎️⌨️📱link in bio
#lgbt #lgbtq #lgbtqia #calmwords #helpline

This is a really cool idea for #PrideMonth! Today's activity is listen to a queer podcast. Here are a few to get you started:
@switchboardLGBT The Log Books
@studentpride #QueerAF
@queerycast Queery