Welcome to Switchboard – the LGBT+ helpline – a place for calm words when you need them most.
We’re here to help you with whatever you want to talk about. Nothing is off limits, and we understand how anxious you might feel before you pick up the phone.
The Switchboard Promise
To talk things through. We don’t finish a call until you tell us.
Everything is confidential. You can trust us.
We are you too. All our volunteers self-define as LGBT+.
Do you think you can provide calm words when they’re needed most? If so, we’d like to hear from you. Find out more about volunteering with Switchboard here. More Info...
Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging. Find out more here. More Info...
16-17 year old girl on IM Calls questioning if it's ok to be gay and asking "Grossy" questions.
Amelia, Alana, Daisy, she makes it up, sometimes with a surname.
Kinda accidentally fallen for best friend. Is it okay to like girls/do stuff with girls?
Grossy. Kinda accidentally.
17 female from Bristol
PTSD Can I speak to a female, are there any on shift.
Subject : Identity problem. She does not wish to be put into a box.
19 year old. Says he's 19. Sounds a bit older. Softly spoken
It this confidential? I'm a bit confused about my sexuality. I started dressing in my mum's clothes a few months agao
38 year old Northern accent
I'm having trouble accepting the fact that I'm attracted to men. Just want to talk.
71 yr old trans woman, Jewish. Kathy (formerly Walter)
I'm accepting being gay. It's quite exciting.
I think I'm a transgender woman.
Adult baby syndrome / nappy changing
Aggressive transwoman. London/SE accent. Does not like Switchboard or Samaritans.
Transgender. Gay Switchboard. Obviously. "We're not free and never will be". "Clones"
Are there any ladies on?
Birmingham Facial Disfigurement
Brummy/Birmingham/West Midlands accent - sex with "straight" guys
transport depot pub Birmingham midlands straight truckers
Can you give me a bit of advice please?
What is safe? I've not done this before - I've never kissed a guy
Colin from Scotland
Colin; Glasgow; scotland, lonely
Cross dresser AGGRESSIVE
I just want to talk to someone about it rather than talking to the wall
Crossdresser, Soft Northern accent.
says 'you know' a lot
do you know what I mean
do you know what I mean, I don't know the proper words. asks for female volunteer
George from the north
Lonely as cant find a long term partner. Wants to die
suicidal
Gravelly voiced from Medway, Kent - music playing in the background
Asks about oral sex and HIV. Oral sex is low risk, isn't it?
oral sex, HIV, saunas, Kent, Faversham
hesitant softly spoken guy (North East/Newcastle accent)
"Can I talk freely?" Asks to be direct and asks you to ask him questions
Irish - Group bareback sex/sexaholic
Bareback , groups, sex parties, black guys
Lesbian - Amercian-English accent who says that she needs counselling
PTSD
Lorry driver in lay-by
I just met a lorry driver in a lay-by/ condoms
Mark/Andy with cerebral palsy
I'm having a really tough time at the moment (or) I can't cope with my sexual feelings
