Phone us

0300 330 0630

Open 10:00-22:00 every day

Message us

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Email us

Emails are typically replied to within 72 hours

Welcome to Switchboard – the LGBT+ helpline – a place for calm words when you need them most.


We’re here to help you with whatever you want to talk about. Nothing is off limits, and we understand how anxious you might feel before you pick up the phone.

The Switchboard Promise

To talk things through. We don’t finish a call until you tell us.

Everything is confidential. You can trust us.

We are you too. All our volunteers self-define as LGBT+.

More information



Do you think you can provide calm words when they’re needed most? If so, we’d like to hear from you. Find out more about volunteering with Switchboard here.

Support Us

Support Us

Switchboard has been listening to callers since 1974. Help us listen to many more by supporting us here.

What We Do

What We Do

Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging. Find out more here.


The world’s first known flight fully staffed by LGBT+ people is due for take off from London Heathrow Airport in June 2019:

We're @Merton_Council #Morden Civic Centre today until 2pm. Providing #HIV / #STI tests & #free condoms, along with information & advice on #PrEP #contraception other #sexualhealthissues & our range of additional services. Details: @startswith_me

Every year we serve over 40,000 people at our community centre in the heart of Manchester's Gay Village.

You're welcome to pop-in and speak to one of the team if you need some support. You can find us at 5 Richmond St, Manchester, M1 3HF