Phone us

0300 330 0630

Open 10:00-22:00 every day

Message us

Chat closed

Available from 10:00

Email us

Emails are typically replied to within 72 hours

Welcome to Switchboard – the LGBT+ helpline – a place for calm words when you need them most.


We’re here to help you with whatever you want to talk about. Nothing is off limits, and we understand how anxious you might feel before you pick up the phone.

The Switchboard Promise

To talk things through. We don’t finish a call until you tell us.

Everything is confidential. You can trust us.

We are you too. All our volunteers self-define as LGBT+.

More information



Do you think you can provide calm words when they’re needed most? If so, we’d like to hear from you. Find out more about volunteering with Switchboard here.

Support Us

Support Us

Switchboard has been listening to callers since 1974. Help us listen to many more by supporting us here.

What We Do

What We Do

Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging. Find out more here.


This is the year I joined @switchboardLGBT & heard so many stories, if I was there & it was OK I would give you a hug for you and all those I miss, & listened to late, late into the night. Tears in my eyes, thank you. It sounds like a great project. ❤️

The LGBT Youth Commission on Housing and Homelessness in Scotland is to offer free multi-agency training for 20 cross-sector professionals to raise awareness of LGBT young people’s experiences of homelessness and abuse

BUY NOW! Archive tote bags based on a mixture of logos, posters, appeals & badges from our 45 years as an organisation. Visit to check out our items
#lgbthistory #totes #helpline #badges #lgbtbadges