Listen Up! Report 2025
Switchboard, the national LGBTQIA+ support line, has published its annual "Listen Up! Report," celebrating its 50-year history and providing key insights into the LGBTQIA+ community based on over 17,000 conversations in 2025.
Switchboard, the national LGBTQIA+ support line, has published its annual "Listen Up! Report," providing key insights into the LGBTQIA+ community based on over 17,000 conversations in 2025.
The 2025 report reveals growing demand for LGBTQIA+ support services, with more than 17,000 conversations handled during the year - a rise of over 20% compared with 2024.
The data highlights significant concerns around mental health, which featured in nearly one in five conversations, alongside the continuing impact of barriers faced by trans and gender-diverse people.
Conversations relating to gender identity accounted for almost a quarter of all contacts, while a 33% surge in conversations recorded in April reflected the profound effect of the UK Supreme Court ruling on the definition of sex.
The report also demonstrates Switchboard’s reach across the UK, supporting people of all ages, with the majority of service users aged between 18 and 40.
For more information and interview requests
Head of Communications and Fundraising
020 4621 9486
About Switchboard
Switchboard is the national LGBTQIA+ support line. For 50 years, their volunteers, who all identify as LGBTQIA+, have been available to discuss anything related to sexuality and gender identity; whether it’s sexual health, relationships or just the way you’re feeling. Switchboard's support line is completely free, and available wherever you feel most comfortable – whether that’s on the phone, via chat or email. 10am-10pm every single day.
Phone 0800 0119 100
Chat: switchboard.lgbt
Email: [email protected]
To stay up to date with Switchboard you can head to their website, or follow them on Instagram, LinkedIn,and Facebook.
If you would like to support their work, you can donate to Switchboard here.