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Talks & Training

Since 1974, we have handled millions of conversations with people across the UK, talking about almost every topic imaginable. To facilitate these conversations we have honed our training around active listening, creating safe spaces and providing tangible skills to support people from many different backgrounds and experiences. We are excited to share our Talks and Training programme with you and your organisation to help your colleagues and teams feel more empowered to support one another.

After reaching the incredible milestone of turning 50 in 2024, Switchboard is excited to share our decades of experience and knowledge with organisations to help build a society where everyone can feel heard and thrive!

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Empower your team with Switchboard's 50 years of invaluable insights supporting and listening to the LGBTQIA+ community.

Request our brochure

Whether you're looking to deepen your team's understanding of LGBTQIA+ communities, develop practical workplace skills or inspire meaningful conversations, Switchboard's talks and training are designed to help.

For more than 50 years, Switchboard has been listening to LGBTQIA+ communities. Those conversations have given us a unique understanding of the experiences, challenges and barriers people face, as well as the power of being truly heard. We've brought those insights together to create engaging talks and practical training that help organisations build more inclusive, supportive workplaces.

From exploring LGBTQIA+ history and celebrating Pride to developing active listening skills, inclusive leadership and confidence in handling difficult conversations, our sessions are informative, interactive and tailored to meet the needs of your organisation.

Training

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lgbtqia+ support line

Lunch & Learn

Perfect for building awareness, allyship and more inclusive workplaces.

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Half Day

Ideal for longer term development opportunities such as active listening and challenging bias.

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Online or in-person

All sessions are available online or in person to suit your organisation.

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Active Listening

All of us use listening skills in every aspect of our work and lives, but we don’t always spend much time thinking about how to master this skill.

Over our 50+ years, Switchboard’s volunteers have handled over 4 million conversations, using active listening skills to full effect to help people feel heard.

We are excited to bring this expertise to your organisation, supporting your teams to become better listeners, and enabling colleagues to be better allies, colleagues and leaders.

Download our brochure today

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Challenging Bias and Handling Difficult Conversations

Building on the active listening skills above, this session further develops these ideas to look at challenging conversations within the workplace, whether about performance or challenging bias.

The session outlines some of the many forms of bias that can be seen in the workplace, how to identify them, and how to challenge them in a professional and mutually beneficial manner.

Download our brochure today

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Inclusive Leadership and Managing Diverse Teams

Leading a team, department or even organisation can be very rewarding, but comes with it's own set of unique challenges.

Building on the work on the two sessions above, this session goes deeper into thinking about what it means to lead a team of people who might have various needs, barriers and unique perspectives to bring to the table, and how you might support and harness their skills.

Download our brochure today

Talks

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lgbtqia

One hour

Bite size sessions for lunch & learns, team building or simply raising awareness.

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Online or in-person

We love to meet people in person, and equally happy to provide remote sessions.

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Suitable for all audiences

Accessible talks that build understanding and spark meaningful conversations.

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LGBTQIA+ History and the Switchboard Story

Take a look back at the last 50+ years of LGBTQIA+ history, and the changing landscape of LGBTQIA+ rights in the UK, through the lens of the Switchboard service.

Participants will leave with an increased understanding of the key milestones in LGBTQIA+ history and how Switchboard offers support for the community.

Download our brochure today

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Pride and the LGBTQIA+ Community Today

Reflect on what Pride is really about, and understand the state of the LGBTQIA+ community today through data and insights found in Switchboard’s most recent Listen Up! Report.

Participants will get a first-hand insight into what the LGBTQIA+ communities in the UK are exploring, worried about, seeking to understand and fighting for based on thousands of conversations with Switchboard volunteers.

Download our brochure today

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Coming out

Coming out is a deeply personal experience, and over our 50+ years, we have supported many different types of journeys.

In this session, we will review the history of coming out, the potential barriers and challenges some people face, and some top tips for supporting people around you.

Download our brochure today